The "Decent Work's Latest Challenge: Risk and Stress Management" project aimed to reduce work-related stress among employees in Bulgaria’s Ministry of Interior, focusing particularly on police officers, through improved working conditions and mental well-being support. It was implemented by the trade union of the Ministry of Interior (TUFEMI) in collaboration with Norwegian trade unions Fagforbundet and KS.
During the project, two surveys were conducted to analyze stress factors from 2014 to 2019, including a representative qualitative survey with 1633 workers within the Ministry of Interior. In addition, working conditions were assessed across police, fire, and cross-border checkpoint stations. The findings revealed primary stress factors such as inadequate pay, insufficient equipment, shift work, public criticism, and high workloads, which significantly impact both police officers and firefighters. Both professions face constant risk exposure, increased stress from 24-hour shifts, difficult decision-making, and the need for quick actions to save lives, which leads to sleep disturbances and other health issues.
To address these findings, specific training needs were identified, leading to the development of a training program for TUFEMI members. A total of 155 members were trained through ten sessions to negotiate for improved working conditions and protect workers' rights at local and regional levels. The TUFEMI Board also enhanced its expertise and exchanged experiences with Norwegian partners, with five members participating in a study visit to Oslo, further strengthening bilateral relations.
A comprehensive communication strategy was also executed, producing six videos and securing appearances on national television, reaching over two million Bulgarian citizens. The project’s primary outcome was successfully achieved by advancing the implementation of the decent work agenda and promoting fair and improved working conditions.